SIT20316 Certificate II in Hospitality

The SIT20316 Certificate II in Hospitality has been designed as an entry level qualification for students who have a passion for the hospitality industry.

This qualification has been designed as an entry level qualification for students who have a passion for the hospitality industry. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Participants will have the opportunity to increase their skills working in a hospitality setting whilst gaining practical and theoretical knowledge. The course aims to specifically provide international students with the training needed to perform key tasks and skills required throughout the hospitality sector to allow them the opportunity to gain part-time work whilst completing their studies.

Units of competency:

SITXWHS001 Participate in safe work practises

BSBWOR203 Work effectively with others

SITXFSA001 Use hygienic practises for food practices for food safety

SITHFAB005 Prepare and serve espresso coffee

SITXCCS003 Interact with customers

SITXCOM002 Show social and cultural sensitivity

BSBCMM301 Process customer complaints

SITHFAB007 Serve food and beverage

SITXFIN001 Process financial transactions

SITHIND002 Source and use information on the hospitality industry

SITXCCS006 Provide service to customers

SITHIND003 Use hospitality skills effectively

RTO: 41178 (Lexis Asia Pty Ltd T/A Lexis TESOL Training Centres)
CRICOS Code: 03459G
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