The BSB30115 Certificate III in Business is designed to introduce trainees to the fundamental basics of business; it is suited to those who may be interested in gaining employment in mid-level administrative or customer service roles.
Employers expect their staff to have the essential skills that our BSB30115 Certificate III in Business will teach you. This course will equip you to handle customer service needs with ease, assess and address health and safety concerns, and work with modern information management systems. During your training on our BSB30115 Certificate III in Business your experienced trainer will guide you through the course and give you the opportunity to gain skills and knowledge in organising tasks, managing workplace information, producing business documents, delivering customer service, communicating effectively, fostering innovation and change, multi-tasking and prioritising effectively.
The BSB30115 Certificate III in Business consists of face to face learning, distance and assisted consolidation of learning over a full duration of 30 weeks, providing participants with the training needed to work within an office environment in a variety of roles such as officer clerks, payroll officers, customer service advisor, typists and more.